Welcome to Handsomepretty Shop online. We are confident you will find something you love while looking at our online store. We are doing our best to provide you with a comprehensive range of our most popular Handsomepretty items. However you will always get a fuller experience visiting our retail store at Shop 64, ORI, 30 Lonsdale Street, Braddon, Canberra, Australia.
These are our policies for our online store. When you make a purchase online, we will mail it as soon as we can, by the registered service through Australia Post. We post to Australian and International locations. Postage is calculated by weight and size and includes packaging. It is added at checkout. *Please note that any orders shipped to Canada cannot be registered as they do accept this type of service. We will email you when your parcel is sent.
Handsomepretty does its very best to always display the correct availability of products. However, occasionally an item may have just gone out of stock at the time of your order. If this happens, we will contact you with an estimated availability date of the item. Any other items ordered will be shipped straight away. Of course you also have the option to receive an exchange or full refund.
All orders are processed through PAYPAL but you can still purchase by Visa or Mastercard without an account.
If you cannot use our online store for some reason, please email through your order. We can arrange payment via Credit Card (VISA, MASTERCARD), or if in Australia, direct debit into our bank account may be utilised.
We are confident that you will love your online purchase. However, if you are not completely happy, you may return the goods within 21 days of delivery and receive a full refund of the product price. After 21 days the purchase can no longer be dissolved and becomes definitive.
Returned goods must comply with the following conditions:
- You must email us at firstname.lastname@example.org to advise us of the return.
- The goods must be in perfect saleable condition with the original tags and packaging intact.
- The goods must not be used or damaged.
- The goods cannot be discounted or sale items.
- The goods must have been purchased from Handsomeprettyshop online.
- Earrings cannot be returned, due to health regulations, unless they are faulty.
- A gift voucher cannot be returned
Return shipping is paid for by the customer. It is advised that you use a traceable method to ensure safe and documented delivery. We cannot take any responsibility for lost or damage to returns encountered in transit to us.
In the case of faulty goods, we will reimburse all reasonable return shipping costs.
Goods should be returned to Handsomepretty Shop returns, Shop 64, 30 Lonsdale Street, Braddon A.C.T. 2612 Australia.